ANALISIS FAKTOR DETERMINAN EFISIENSI NILAI BED OCCUPANCY RATIO: FISHBONE ANALYSIS

Authors

  • Tri Lestari STIKes Mitra Husada Karanganyar
  • Isa Tri Wahyuni STIKes Mitra Husada Karanganyar

DOI:

https://doi.org/10.32585/jmiak.v2i02.454

Abstract

One indicator of the fulfillment of health services to the community, especially in
hospitals, was the calculation of the Bed Occupancy Rate (BOR). Factors that caused inefficient
BOR need to be analyzed. This study aimed to analyze the factors causing inefficient BOR
through fishbone analysis.
This study was a qualitative descriptive study conducted at Surakarta City Hospital in
February - June 2019. The subjects of this study were medical record officers, inpatient
registration, reporting, ward head, doctor providing services. Data is taken by interview method
and observation checklist. Data were analyzed using fishbone analysis
The results of this study indicate that the factors that cause inefficient BOR values are
Method (doctor's visit schedule has not been obeyed and SOP related to CP has not been
implemented), Machine (lack of TT availability, system error, and meeting forums are less
effective ), Man (human resources) (lack of neurosurgeons, doctors' uncertainty in visiting, part-
time doctors), Materials (materials) (recapitulation data is not available LD data items, SHRI
only contains a 1 day resume of activities in the form of numbers ), Money (funds) (There is no
funding for rewarding), environment (damaged road access and less strategic location).
Fishbone diagram inefficient BOR values are caused by the Man factor (human
resources) and the Machine factor (machine).

Published

2019-12-01

Issue

Section

Volume 2, No 2, 2019