WATI, Rini; SINAGA, Riny Viri Insy; ZULAILI, Zulaili. Pengaruh Kualitas Pelayanan Pegawai Terhadap Kepuasan Masyarakat Pada Kantor Pos Cabang Balige. Journal of Business, Finance, and Economics (JBFE), [S. l.], v. 4, n. 1, p. 167–180, 2023. DOI: 10.32585/jbfe.v4i1.3794. Disponível em: https://journal.univetbantara.ac.id/index.php/jbfe/article/view/3794. Acesso em: 10 aug. 2025.