AHYA, R.; SUPRAPTO SUPRAPTO; JHODI PRATAMA. Analisis Kualitas Pelayanan Dengan Metode Importance Performance Analysis (IPA) Dan Costumer Satisfaction Index (CSI) Terhadap Kepuasan Konsumen : Studi Kasus Something Barbershop Sragen. Journal Of Business, Finance, and Economics (JBFE), [S. l.], v. 4, n. 2, p. 72–89, 2023. DOI: 10.32585/jbfe.v4i2.4655. Disponível em: https://journal.univetbantara.ac.id/index.php/jbfe/article/view/4655. Acesso em: 18 mei. 2024.