Peran inovasi dalam meningkatkan kinerja pemasaran (The role of innovation in improving marketing performance)

Authors

  • Aris Mardiyono Universitas 17 August 1945 Semarang
  • Gita Sugiyarti Universitas 17 August 1945 Semarang

DOI:

https://doi.org/10.32585/jbfe.v2i2.3384

Abstract

Penelitian ini bertujuan, untuk menganalisis secara empiris hubungan antara orientasi pasar , pembelajaran organisasi, inovasi produk pada kinerja pemasaran. Artikel ini merumuskan beberapa hipotesis dari tinjauan literature. Hipotesis diuji menggunakan pemodelan persamaan Structural Equation Modeling : Analysis Moment of Structural dengan data yang dikumpulkan dari 113  usaha kecil menengah pakaian jadi di kota Semarang. Temuan penelitian ini menunjukkan orientasi pasar dan pembelajaran organisasi berpengaruh positif signifikan pada inovasi produk dan orientasi pasar, pembelajaran organisasi, inovasi produk berpengaruh positif signifikan pada kinerja pemasaran.

References

Abdulai, M., Blankson, M. C., Owusu-Frimpong, N., Nwankwo, S., & Tran P. Trang (2016). Market orientation, learning orientation and business performance: the mediating role of innovation. International Journal of Bank Marketing, 34(5), 1-40. doi: 10.1108/IJBM-04-2015-0057

Attia, A., & Essam Eldin, I. (2018). Organizational learning, knowledge management capability and supply chain management practices in the Saudi food industry. Journal of Knowledge Management, Economics and Information Technology, 22(6), 1217-1242.

Awwad, M. S., & Agti, D. A. M. (2011). The impact of internal marketing on commercial banks’ market orientation. International Journal of Bank Marketing, 29(4), 308-332.

Baker, W. E., & Sinkula, J. M. (2002). Market orientation, learning orientation and product innovation: delving into the organization’s black box. Journal of Market-focused Management, 5(1), 5-23.

Bamfo, B. A., & Kraa, J. J. (2019). Market orientation and performance of small and medium enterprises in Ghana: The mediating role of innovation. Bamfo & Kraa, Cogent Busines And Management,, 6(1605703). doi: 10.1080/23311975.2019.1605703

Battor, M., & Battour, M. (2013). Can organizational learning foster customer relationships? Implications for performance. The Learning Organization, 20(4/5), 279-290.

Calisir, F., Gumussoy, C. A., & Guzelsoy., E. (2013). Impacts of learning orientation on product innovation performance. The Learning Organization, 20(3), 176-194. doi: 10.1108/09696471311328442

Castaneda, D. I., Manrique, L. F., & Cuellar, S. (2018). Is organizational learning being absorbed by knowledge management? A systematic review. Journal of Knowledge Management, 22(2), 299-325.

Clark, B. H. (2000). Managerial perceptions of marketing performance: Efficiency, adaptability, effectiveness, and satisfaction. Journal of Strategic Marketing, 8(2000), 3–25.

Cooper, R. G. (2000). Doing it right. Ivey Business Journal, 64(6), 54-60.

Damanpour, F. (1991). Organizational innovation: a meta-analysis of effects of determinants and moderators. Academy of Management Journal, 34(3), 555-590.

Darroch, J., & McNaugton, R. (2002). Examining the link between knowledge management practices and types of innovation. Journal of Intellectual Capital, 3(3), 210-222.

Day, G. S. (1994). The capabilities of market-driven organizations. Journal of Marketing, 58(1994), 37-52. doi: 10.2307/1251915

Dibrell, C., Craig, J. B., & Hansen., E. N. (2011). How managerial attitudes toward the natural environment affect market orientation and innovation. Journal of Business Research, 64(2011), 401–407.

Ericsson, C. (2015). A Typology of Brand Orientation: Acase Study of Corporate Brand Management Lund’s University.

Evanschitzky, H., Eisend, M., Calantone, R. J., & Jiang, Y. (2012). Success factors of product innovation: an updated meta-analysis. Journal of Product Innovation Management, 29(1), 21-37.

Farrell, M. A. (2000). Developing a Market-orientated Learning Organization. Australian Journal of Management, 25(2000), 201-222.

Farrell, M. A., Oczkowski, E., & Kharabsheh, R. (2008). Market orientation, learning orientation and organisational performance in international joint ventures. Asia Pacific Journal of Marketing and Logistics, 20(3), 289-308.

Herman, H., Hady, H., & Arafah, W. (2018). The influence of market orientation and product innovation on the competitive advantage and its implication toward Small and Medium Enterprises (UKM) performance. International Journal of Science and Engineering Invention, 4(8), 08-21.

Herrero, A., San Mart_ın, H., & Collado, J. (2018). Market orientation and SNS adoption for marketing purposes in hospitality microenterprises. rnal of Hospitality and Tourism Management, 34(2018), 30-40. doi: 10.1016/j.smr.2020.02.001

Hult, G. T. M., Hurley, R. F., & Knight, G. A. (2004). Innovativeness: its antecedents and impact on business performance. Industrial Marketing Management, 33(2004), 429-438.

Jakubiak, M., & Chrapowicki, P. (2018). SMEs and determinants of their internationalization in Poland, Germany and Denmark. Problemy Zarza˛dzania, 1(73), 126-142.

Julian, C. C., Mohamad, O., Ahmed, Z. U., & Sefnedi, S. (2014). The market orientation–Performance relationship: The empirical link in export ventures. Thunderbird International Business Review, 56(1), 97–110. doi: 10.1002/tie.21598

Keskin, H. (2006). Market orientation, learning orientation, and innovation capabilities in SMEs. European Journal of Innovation Management, 9(4), 396-417.

Kohli, A. K., & Jaworski, B. J. (1990). Market orientation: the construct, research propositions, and managerial implications. Journal of Marketing, 54(2), 1-18.

Kushwaha, T., & Dubey, R. (2018). Sales orientation and customer orientation: a review. Prestige International Journal of Management and Research, 10(4), 214-226.

Lado, N., Duque, L. C., & Alvarez Bassi, D. (2013). Current marketing practices and market orientation in the context of an emerging economy: the case of Uruguay. Journal of Small Business Management, 51(4), 602-616.

Lages, L. F., Silva, G., & Styles, C. (2009). Relationship Capabilities, Quality, and Innovation as Determinants of Export Performance. Journal of International Marketing, 17(4), 47–70. doi: 10.1509/jimk.17.4.47

Li, G., Zhang, R. , & Wang, C. (2015). The role of product originality, usefulness and motivated consumer innovativeness in new product adoption intentions. Journal of Product Innovation Management, 32(2), 214-223.

Liu, S. (2009). Organizational culture and new service development performance: Insights from knowledge intensive business service. International Journal of Innovation Management, 13(03), 371–392. doi: 10.1142/S1363919609002340

Lombardi, R. (2019). Knowledge transfer and organizational performance and business process past, present and future researches. Business Process Management Journal, 25(1), 2-9.

Ma, Y. J., Kim, M. J., Heo, J. S., & Jang, L. J. (2012). The effects entrepreneurship and market orientation on social performance of social enterprise. Paper Presented at the Int Conf Econ Market Manager, IPEDR, 28(2012), 60-65.

Mahmoud, M. A., Blankson, C., Owusu-Frimpong, N., Nwankwo, S., & Trang, T. P. (2016). Market orientation, learning orientation and business performance. International Journal of Bank Marketing, 34(5), 623–648.

Mavondo, F. T., Chimhanzi, J., & Stewart, J. (2005). Learning orientation and market orientation: relationship with innovation, human resource practices and performance. European Journal of Marketing, 39(11/12), 1235-1263.

Mitrega, M., Forkmann, S., Zaefarian, G., & Henneberg, S. C. (2017). Networking capability in supplier relationships and its impact on product innovation and firm performance. International Journal of Operations and Production Management, 37(5), 577-606.

Molina-Castillo, F. J., Jimenez-Jimenez, D., & Munuera-Aleman, J. L. (2011). Product competence exploitation and exploration strategies: the impact on new product performance through quality and innovativeness. Industrial Marketing Management, 40(7), 1172-1182.

Mortensen, P. S., & Bloch, C. W. (2005). Oslo Manual-Guidelines for Collecting and Interpreting Innovation Data: Proposed Guidelines for Collecting and Interpreting Innovation Data, Organisation for Economic Cooporation and Development OECD, Paris.

Narver, J. C., & Slater, S. F. (1990). The effect of a market orientation on business profitability. Journal of Marketing, 54(4), 20-35.

Nuvriasari, A., & As’ari, H. (2015). Penerapan Sistem Informasi Keuangan dan Database Pelanggan Guna Mendukung Peningkatan Kinerja UKM In Prosiding Seminar Nasional & Internasional.

Rainey, D. L. (2008). Product Innovation: Leading Change through Integrated Product Development. Cambridge University Press, New York.

Ray, G., Barney, J. B., & Muhanna, W. A. (2004). Capabilities, business processes, and competitive advantage: choosing the dependent variable in empirical tests of the resource-based view. Strategic Management Journal, 25(1), 23-37.

Salavou, H., Baltas, G., & Lioukas, S. (2004). Organisational innovation in SMEs: the importance of strategic orientation and competitive structure. European Journal of Marketing, 38(9/10), 1091-1112.

Schilling, M. A. (2012). Strategic Management of Technological Innovation, 4th ed. . McGraw-Hill Education, New York.

Schulz, M., & Jobe, L. A. (2001). Codification and tacitness as knowledge management strategies: an empirical exploration. Journal of High Technology Management Research, 12(1), 139 - 165.

Sinkula, J. M., Baker, W. E., & Noordewier, T. (1997). A framework for market-based organizational learning: Linking values, knowledge, and behavior. Journal of the Academy of Marketing Science, 25(4), 305-331.

Slater, S. F., Mohr, J. J., & Sengupta, S. (2014). Radical product innovation capability: literature review, synthesis, and illustrative research propositions. Journal of Product Innovation Management, 31(3), 552-566.

Sok, P., & O’Cass, A. (2015). Examining the new product innovation–performance relationship: optimizing the role of individual-level creativity and attention-to-detail. Industrial Marketing Management, 47(2015), 156-165.

Sugiyarti, G., & Ardyan, E. (2017). Market Sensing Capability and Product Innovation Advantages in Emerging Markets: The Case of Market Entry Quality and Marketing Performance of Batik Industry in Indonesia. DLSU Business & Economics Review, 27(1), 1-12.

Talay, M. B., Calantone, R. J., & Voorhees, C. M. (2014). Coevolutionary dynamics of automotive competition: product innovation, change, and marketplace survival. Journal of Product Innovation Management, 31(1), 61-78.

Tsai, Y., & Tang, T. W. (2008). How to improve service quality: internal marketing as a determining factor Total Quality Management, 19(11), 1117-1126.

Tsiotsou, H. (2010). Delineating the effect of market orientation on services performance: a component-wise approach. The Service Industries Journal, 30(3), 375-403.

Vargo, S. L., & Lusch, R. F. (2008). Service-dominant logic: Continuing the evolution. Journal of the Academy of Marketing Science, 36(1), 1-10.

Wang, H. (2014). Theories for competitive advantage”, in Hasan, H. (Ed.). Being Practical with Theory: A Window into Business Research, 33-43.

Watad, M. (2019). Organizational learning and change: can they coexist? Business Process Management Journal, 25(5), 1070-1074.

Westerlund, M., & Rajala, R. (2010). Learning and innovation in inter‐organizational network collaboration. Journal of Business & Industrial Marketing, 25(6), 435–442.

Yusif, B. (2012). Adopting a specific innovation type versus composition of different innovation types: Case study of a Ghanaian bank. International Journal of Bank Marketing, 30(3), 218–240. doi: 10.1108/ 02652321211222568

Zahra, S. A., Nash, S., & Brickford, D. J. (1995). Transforming technological pioneering into competitive advantage. Academy of Management Executive, 9(1995), 17-31.

Zhang, J., Li, H., Li, V., Xia, B. , & Skitmore, M. (2020). Internal relationships of market-oriented EFQM enablers in the Chinese construction industry. Engineering, Construction and Architectural Management, 28(3), 765-787.

Zheng-lun, W. (2008). To enhance the running competitiveness of sport institutes with marketorientation and character exploration——options on specialty adjustment in sport institutes. Journal of Nanjing Institute of Physical Education (Social Science), 3(22), 1-5.

Published

2022-12-23

How to Cite

Mardiyono, A., & Sugiyarti, G. (2022). Peran inovasi dalam meningkatkan kinerja pemasaran (The role of innovation in improving marketing performance). Journal of Business, Finance, and Economics (JBFE), 3(2), 15–30. https://doi.org/10.32585/jbfe.v2i2.3384