Evaluation Of Quality Improvement And Patient Safety Strategies In Hospital X Yogyakarta
DOI:
https://doi.org/10.32585/jikemb.v5i2.3940Keywords:
Mutu dan Keselamatan Pasien, Evaluasi Strategi PeningkatanAbstract
The quality of health services is a guarantee for the community to obtain optimal health status. There were still incidents at the hospital in Semester I of 2020, namely 4 (four) cases of unexpected events, 2 (two) cases of near-injury, 12 (twelve) cases of non-injury and 12 (twelve) cases of potential injury. In order to improve the quality of patient care and ensure patient safety, hospitals need to have a strategy to improve patient quality and safety that reaches all work units in the hospital. This study aims to evaluate strategies for improving quality & patient safety at X Hospital.
Data collection techniques used interview guidelines and observation sheets as instruments. Interviews were conducted with Leaders or Management, Quality and Patient Safety Committee, PPI Committee and staff. Interviews were conducted to find out regulations and efforts to improve quality and patient safety and find obstacles faced by hospitals in their implementation. Observation and documentation activities related to the implementation of strategies carried out in an effort to improve the quality of patient safety in hospitals. Data validity was analyzed using triangulation techniques. The implementation of the strategy for improving the quality of patient safety at Hospital X Yogyakarta refers to the National Hospital Accreditation Standards Edition 1. Implementation has been good but there are still obstacles and deficiencies in supporting the strategies that have been implemented by the hospital. It is necessary to revise the director's policy regarding reporting time, provide new employee training education on data management systems and five mandatory training programs that support quality, information technology support in managing quality data, as well as an achievement-oriented leadership style to build commitment and monitoring strategies that can used as a monitoring method in the implementation of patient safety efforts.
Yogyakarta X Hospital has a strategy to improve the quality of patient safety through revising the director's policy on quality data reporting, staff education in implementing quality programs, providing information technology support in managing quality data and implementing management functions in patient safety quality management.
Keywords: Quality and Patient Safety; Evaluation of Improvement Strategy.
Downloads
References
Adisasmito, W. (2008). Kesiapan Rumah Sakit Dalam Menghadapi Globalisasi. Fakultas Kesehatan Masyarakat Universitas Indonesia, 1–17.
Aulia, R., & Sasmita, J. (2014). Pengaruh pendidikan dan pelatihan kepuasan kerja dan kepemimpinan terhadap kinerja perawat rawat inap di RSUD Kabupaten Siak. JURNAL TEPAK MANAJEMEN BISNIS, 6(2).
DepKes RI. (2009). Undang-Undang Republik Indonesia Nomor 44 Tahun 2009 Tentang Rumah Sakit, Pub. L. No. 44 tahun 2009, 1 (2009). Rebublik Indonesia.
Firawati, Pabuty, A., & Putra, A. S. (2012). Pelaksanaan Program Keselamatan Pasien di RSUD Solok. Jurnal kesehatan Masyarakat, 6(2).
Ginting, G. K. A. (2019). Pentingnya Perawat Dalam Memahami Serta Menerapkan Kebijakan Keselamatan Pasien di Rumah Sakit.
Harefa, E. I. J. (2014). KESEHATAN KERJA ( K3 ) OLEH PERAWAT DI RUMAH SAKIT. keselamatan dan kesehatan kerja.
Harefa, E. I. J. (2019). Peningkatan Mutu dan Keselamatan Pasien Berdasarkan Akreditasi Rumah Sakit. https://doi.org/10.31227/osf.io/63xjw
Haryoso, A. A., & Ayuningtyas, D. (2019). Strategi Peningkatan Mutu dan Keselamatan Pasien di RSUD Kepulauan Seribu tahun 2019-2023. Jurnal ARSI.
Idris, F. (2007). MANAJEMEN RESIKO DALAM PELAYANAN KESEHATAN: KONSEP DALAM PELKES. UNSRI.
Karimah, R. N., & Wicaksono, A. P. (2018). Prototype Sistem Informasi Pelayanan Bayi Baru Lahir pada Fasilitas Kesehatan Primer. Khazanah Informatika: Jurnal Ilmu Komputer dan Informatika. https://doi.org/10.23917/khif.v4i1.5330
KARS. (2017). Standar Nasional Akreditasi Rumah Sakit Edisi 1.
Maghfiroh, L., & Rochmah, T. N. (2017). ANALISIS KESIAPAN PUSKESMAS DEMANGAN KOTA MADIUN DALAM MENGHADAPI AKREDITASI. Media Kesehatan Masyarakat Indonesia, 13(4). https://doi.org/10.30597/mkmi.v13i4.1665
Permenkes R.I No 1691. (2011). Peraturan Menteri Kesehatan Republik Indonesia Nomor 1691 Tahun 2011 Tentang Keselamatan Pasien Rumah Sakit. PERMENKES.
Retnaningsih, D. (2017). Kepuasan keluarga pasien di ruang ICU Rumah Sakit Permata Medika Semarang. Retnaningsih, Dwi, 8(1).
Sallis, E. (2010). Total Quality Management in Education: Manajemen Mutu Pendidikan, terj. Ahmad Ali Riyadi, et. al., cetakan ke IV. Yogyakarta: IRCiSoD. In Developing quality systems in education. https://doi.org/10.4324/9780203423660_chapter_5
Samra, R., Car, J., Majeed, A., Vincent, C., & Aylin, P. (2016). How to monitor patient safety in primary care? Healthcare professionals’ views. JRSM Open, 7(8). https://doi.org/10.1177/2054270416648045
Shobirin. (2016). Hubungan Penerapan Manajemen Puskesmas dan Komitmen Kerja Petugas dengan Mutu Pelayanan Pengobatan di Poli Umum Puskesmas Kabupaten Bengkalan. JPAP: Jurnal Penelitian Administrasi Publik, 2(2).
Sumarni, S. (2017). Analisis Implementasi Patient Safety Terkait Peningkatan Mutu Pelayanan Kesehatan di Rumah Sakit. Jurnal Ners dan Kebidanan Indonesia, 5(2). https://doi.org/10.21927/jnki.2017.5(2).91-99
Sundoro, T. (2020a). Program Pencegahan dan Pengendalian Healthcare Associated Infections (Hais) di Rumah Sakit X. Jurnal Ilmu Kesehatan Masyarakat Berkala. https://doi.org/10.32585/jikemb.v2i2.986
Sundoro, T. (2020b). The Implementation of Inpatient Identification In Hospital X Yogyakarta. Jurnal Manajemen Kesehatan Indonesia. https://doi.org/10.14710/jmki.8.3.2020.167-177
Sundoro, T., Rahaded, A. B., Zitri, I., Agustina, M., Fatihah, Z., & Karimah, N. M. (2019). Pelaksanaan Sasaran Keselamatan Pasien Berdasarkan Standar Nasional Akreditasi Rumah Sakit Edisi 1 di RSUD Kota Yogyakarta. Assosiasi Dosen Muhammadiyah Magister Administrasi Rumah Sakit.
Tingle, J. (2011). The WHO patient safety curriculum guide. In British Journal of Nursing. https://doi.org/10.12968/bjon.2011.20.22.1456
Tristantia, A. D. (2018). EVALUASI SISTEM PELAPORAN INSIDEN KESELAMATAN PASIEN DI RUMAH SAKIT. Jurnal Administrasi Kesehatan Indonesia. https://doi.org/10.20473/jaki.v6i2.2018.83-94
Ulrich, B., & Kear, T. (2014). Patient Safety and Patient Safety Culture: Foundations of Excellent Health Care Delivery. Nephrology nursing journal : journal of the American Nephrology Nurses’ Association, 41(5).
Undang-Undang RI. (2009). UNDANG-UNDANG RI NO 44 TAHUN 2009 TENTANG RUMAH SAKIT. Rumah Sakit.
Widodo, F. Y., & Harijanto, T. (2015). Analisis Rendahnya Laporan Insiden Keselamatan Pasien di Rumah Sakit An Analysis of Low Adverse Error Reporting at Hospital. Jurnal Kedokteran Brawijaya, 28(2).
Downloads
Published
Issue
Section
License
Copyright (c) 2023 Jurnal Ilmu Kesehatan Masyarakat Berkala
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
An author who publishes in the Jurnal Ilmu Kesehatan Masyarakat Berkala (JIKeMB) agrees to the following terms:
- Author retains the copyright and grants the journal the right of first publication of the work simultaneously licensed under the Creative Commons Attribution-ShareAlike 4.0 License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal
- Author is able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book) with the acknowledgement of its initial publication in this journal.
- Author is permitted and encouraged to post his/her work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of the published work (See The Effect of Open Access).
Read more about the Creative Commons Attribution-ShareAlike 4.0 Licence here: https://creativecommons.org/licenses/by-sa/4.0/.
